On September 12, ratepayers from across the metro will be at the East London High Court to challenge the 80/20 credit control policy with the intention to have it declared unlawful until it is promulgated as a bylaw. The group of more…
There is a clamour of people calling for rates relief from municipalities — from online petitions to an opinion piece in the Financial Mail — as consumers inevitably start to buckle under the economic consequences of the Covid-19…
Complaints go unheard MORNINGSIDE residents Charmaine and Fredrick Vermaak have been battling it out with the Buffalo City Municipality (BCM) over a driveway hitch since August last year. Faced with a flooded driveway at their Tewksbury…
Disgruntled Buffalo City Metro ratepayers involved in disputes over the municipality’s faulty billing and meter reading systems have been urged to report their cases as the metro rolls out a new revenue campaign. The campaign was…
Buffalo City Metro has insisted its electricity helpline numbers are working fine, but for a bit of “congestion” during outages. Last Thursday, during an outage in Mdantsane, a reporter tried for two hours to call the only advertised…
The days of “thumb-sucked” water readings will soon be over for some Buffalo City Metro residents as the metro is set to overhaul more than 3000 water meters in its suburbs. A sum of R16-million has been allocated for the 2017-18…